FAQ

FREQUENTLY ASKED QUESTIONS

 

What Is the WorkGlovesDepot’s Online Store Return Policy?

Most new, unopened items are eligible for a full refund if returned within 10 days of delivery. If the return is due to an error on our part, we'll additionally cover the shipping charges (you received an incorrect or defective item, etc.).

You should receive your refund within four weeks of returning your package to the return shipper. However, in many cases, you will receive a refund more quickly. This time frame includes the time it takes us to receive your return from the shipper, i.e., 5 to 10 business days, the time it takes us to process your return, i.e., 3 to 5 business days, and the time it takes your bank to process our refund request, i.e., 5 to 10 business days.

Please contact us with your order number and details about the product you want to return. We'll get back to you as soon as possible with details on how to return items from your order.

 

How Safe Is Your Website?

In order to keep your visit to our site as safe as possible, our website is scanned on a regular basis for security gaps and known vulnerabilities.

We use regular malware scanning.

Your personal information is kept behind guarded networks and is only accessed by a small group of people who have special access rights to such systems and are committed to keeping it confidential. Furthermore, using Secure Socket Layer (SSL) technology, any sensitive/credit information you submit is protected.

When a user places an order, enters, submits, or accesses their information, we employ a range of security procedures to keep their personal information safe.

All transactions are conducted through a third-party gateway provider and are not stored on our servers.

 

Do You Offer Worldwide Shipping?

We can deliver to practically any location on the globe. Please note that some products are subject to limitations, and cannot be shipped to international destinations.

 

Do You Offer Free Shipping?

We provide FREE ground shipping on orders of $75 or more. A shipment fee may apply if you choose another shipping option.

 

Have more questions? Fill out the form below and we will get back to you as soon as we can!